Is Your Business' Culture Creating Itself?
What does a new employee's first day look like at your workplace? What does their first week look like?
Perhaps you've never thought about it.
"We throw them to the wolves," or, "It's sink or swim," is what I typically hear and see.
One of the best skills a person, especially a leader, can have is the ability to put themselves in another person's shoes; see things from their perspective. But how often do we do that for a new employee?
It's easy to take for granted where things are (i.e. the washroom; the office supplies; the tooling; the file saved in a maze of folders; etc.) and how things operate because if you're immersed in it every day, it becomes second nature.
But what about for that new person? A new person comes into their new role with a wide lens, observing every little thing, trying to make sense of it all.Whereas for those who have been at an organization for a long time, their lense naturally becomes quite narrowed. They've walked passed that wall with the company's motto 10,000 times and probably forgot it was even there after the 100th time.
Culture starts on day one, whether intended or not. A new person is joining you as a blank slate. They are ready to be immersed in whatever you throw at them. By doing nothing, the culture creates itself. By doing something, the business intentionally creates the culture.
One of the most overlooked strategic human resources functions that impact culture, and therefore your bottom line, is orientation and onboarding.
86% of people quit their job within the first 6 months. Because if they aren't "feeling it", and the employer hasn't invested much into them, they're not vested in being there for the long term. But how much time went into the recruitment and selection of that new employee? How much backlog of work was there while you waited for that role to be filled? The cost of processing an employee turnover in a Saskatchewan small business is almost $20,000.
What can businesses do to avoid this high cost of turnover? 41% of organizations found success by adjusting their orientation and onboarding processes after dealing with high turnover.
An employee is going to be much more productive once they’ve been through a thorough onboarding process and are familiar with their surroundings. Start by putting yourself in a new employee's shoes.
Is your onboarding program working in your favour? Get in touch with Untapped Potential to provide an outside eye on how to create a meaningful and effective onboarding program, getting your employees productive faster.